Aetna Medicare OTC Catalog
This post will give clients who have insurance through an Aetna Medicare plan a clear picture of which items are in the Aetna Medicare OTC Catalog.
For those individuals who have either an Aetna or Coventry Medicare plan, their benefits include an over-the-counter (OTC) benefit. This benefit allows members to order
approved OTC items every month.
Some information about this benefit:
The OTC benefit gives you an easy way to receive generic over-the-counter health and wellness products by mail.
All you need to do is, place an order using the list of approved OTC items and Aetna will mail them directly to your home. It is that easy.
Here are the program rules:
• Clients can place only one order per month. This can be either less than or equal to their approved benefit amount.
• They will receive the generic (non branded) equivalent of all chosen items.
• Benefits that you do not use cannot be rolled over from one month to another.
• The items you choose to order are for the members use only.
• It is prohibited to order OTC items for use by either family members or friends.
With this benefit members are able to buy specific, approved generic OTC products. These products are not covered by either Medicare Part B or Medicare Part D. It will benefit members to keep this list handy. If you use this program, it can save you money on certain items that normally you would have to pay out of pocket for. If you would like to view a copy of the Aetna Medicare OTC Catalog, click the following link: 2018 Aetna Medicare OTC Order Booklet.
There are 2 ways for members to order supplies:
You can order either by phone 1-888-628-2770 (TTY: 711) Monday through Friday from 9a.m. until 5p.m., or you can order online at order.otchs.com.
Aetna Medicare offers members PDP, HMO and PPO plans with a Medicare contract. Aetna’s SNPs are also contracted with State Medicaide programs. Enrollment in these plans depends upon contract renewal. Members can contact their individual plans for more benefit details. Limitations, co-payments as well as restrictions may apply. Benefits are subject to change on January 1st of every year. Plan features as well as availability may differ depending on the members service area.